Shipping policy

Shipping Policy — House of Ravenstone

All items are made to order and ship from the United States.

Processing Time
Most orders ship within 3–7 business days depending on product type and volume.
Custom artwork, candles, and geometric or sigil designs may require additional time for creation.

Shipping Methods
Orders are shipped via USPS, UPS, or FedEx depending on destination and product type.
Tracking information is provided once your order is shipped.

Delays
We are not responsible for delays caused by carriers, weather, or incorrect addresses provided at checkout.

Damaged or Lost Packages
If your package arrives damaged or is lost in transit, please contact us within 7 days.
We will assist with replacement or carrier claims where applicable.